Terms and Conditions

Effective Date: 3/27/25
Welcome to the Roots to Blooms website. These Terms and Conditions ("Terms") govern your use of our website https://roots2blooms.com. By accessing or using the site, you agree to be bound by these Terms.
 
1. Website Purpose
This website is designed for informational purposes and to allow users to express interest in our services. It does not offer medical advice, nor does it create a provider-client relationship.
 
2. User Conduct
You agree not to use the website to:
 

• Submit false or misleading information.

• Attempt to access data not intended for you.

• Upload viruses or malicious code.

• Infringe on the intellectual property rights of others.

 
 
3. Form Submissions and Communications
By submitting a form, you:
 

• Consent to be contacted by Roots to Blooms for follow-up.

• Understand the site is not HIPAA-secured and you should not submit any Protected Health Information (PHI).

 
4. Intellectual Property
All content—including logos, graphics, text, and images—belongs to Roots to Blooms and may not be reused without written permission.
 
5. Third-Party Links
Links to third-party websites are provided for convenience. We are not responsible for their content, privacy policies, or practices.
 
6. Disclaimers
Information provided is not intended as medical advice. Always consult a licensed healthcare provider for diagnosis or treatment.
 
7. Limitation of Liability
We are not liable for damages resulting from use of or inability to use the site, including but not limited to direct, indirect, incidental, or consequential damages.
 
8. Modifications to Terms
Roots to Blooms may revise these Terms at any time. By continuing to use the site, you agree to the updated Terms.
 
9. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.
 
10.  SMS Terms of use 
 
ROOTS TO BLOOMS TEXT MESSAGING TERMS OF USE 
By "Opting In" to or using a “Text Message Service” (as defined below) from ROOTS TO BLOOMS, you accept these Terms & Conditions. 
 
This agreement is between you and ROOTS TO BLOOMS or one of its affiliates. All references to " ROOTS TO BLOOMS," "we," "our," or "us" refer to ROOTS TO BLOOMS, 20133 GLEEDSVILLE RD., LEESBURG, VA. 22003. 
 
DEFINITIONS 
"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages. 
 
"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies). 
 
CONSENTING TO TEXT MESSAGING 
By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our https://roots2blooms.com/terms-and-conditions and https://roots2blooms.com/privacy-policy, incorporated herein by reference. 
 
E-SIGN DISCLOSURE 
By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP. 
 
ROOTS TO BLOOMS TEXT MESSAGE SERVICE PRIVACY POLICY 
We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general [“Privacy Policy” OR RELEVANT NAME OF PRIVACY POLICY REFERENCED IN SECTION ABOVE], incorporated by reference above, which may govern the relationship between you and us in other contexts. 
 
COSTS OF TEXT MESSAGES 
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider. 
 
FREQUENCY OF TEXT MESSAGES 
This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request). 
 
OPTING OUT OF TEXT MESSAGES 
If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message. 
 
11. SMS Campaigns
Th purpose of this SMS campaign is designed to provide timely updates, important notifications, and personalized support to our clients and stakeholders. The goal is to enhance communication efficiency, ensure prompt delivery of critical information, and improve overall engagement through direct messaging.
Target Audience: The campaign targets existing clients, partners, and authorized users who have opted in to receive updates and support messages from our organization. These recipients are primarily professionals who rely on real-time communication for project updates, service alerts, and support coordination.
Opt-In Process: Users opt in to receive SMS messages by:
Submitting a consent form via our website or onboarding portal.
Checking the SMS communication box during account registration.
Verbally confirming their consent during onboarding calls or support sessions.
Opt-Out Process: Recipients can opt out at any time by replying STOP to any SMS message. They will immediately be removed from the campaign list and will no longer receive further messages unless they opt in again.
 
By providing your mobile number, you consent to receive SMS appointment reminders and service updates from Roots to Blooms.
Msg frequency varies
Msg & data rates may apply
Reply STOP to unsubscribe
Reply HELP for support
Privacy Policy: https://roots2blooms.com/privacy-policy 
Terms & Conditions: https://roots2blooms.com/terms-and-conditions 
Mobile opt-in data will not be shared with third parties
 
 
12. Contact Us
For any questions about these Terms, please contact:
 
Roots to Blooms LLC
Email: client-support@roots2blooms.com
Phone: 240-247-3758
Website: https://roots2blooms.com